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A service operated in the UK by SGS International Ltd., SM Call is a premium-quality yet affordable calling service for Sri Lankan migrants who wish to make frequent, un-hurried, spur of the moment conversations with their loved ones that are clear and uninterrupted without strain on their budget.
As SM Call subscribers, they also benefit from the following value-added services: top up mobile phones of their family and friends in Sri Lanka, send Star Points to their loved ones, send text messages, listen to latest Sri Lankan news in Tamil and many more. They can speak to friendly, multilingual, UK-based customer service representatives who not only speak their native languages, but understand their particular needs thus making them feel closer to home.
About SGS
Commenced operations in 2007, SGS International was established by seasoned telecom experts with a collective experience of over 100 years.
As the only ethnic-focused telecom, SGSI’s objectives are centred around developing and delivering innovative, value-added telecommunications products and services to both consumers and businesses alike. Our core product, SM Call, targets Filipinos and Sri Lankans in the UK and Ireland, with a Customer Service Team who speak our subscribers’ native language.
SGSI is wholly owned by QI Ltd., a multinational conglomerate with presence in nearly 30 countries worldwide.
 Our Partner
Dialog Telekom is at the forefront of mobile telecommunications in Sri Lanka, providing a wide range of services to their customers. They are a trusted service provider & the pioneers in quality communications.
SGS International and Dialog Telecom are committed to further add new features and capabilities to the SM Call service, which is expressed in the following words in SGS’s mission statement “Multicultural yet focused, we aim to connect communities worldwide by providing quality telecommunication services”.
To find out more about our partner, please visit www.dialog.lk
The Registration Process
In order for us to serve you properly, we require you to give us your personal contact information and your preferred method of payment (Credit Card or Debit Card). We will only need to take this information from you once. You simply make reference to your SM Call account number for all succeeding transactions. We take security very seriously and work very closely with our partner Barclays Bank to ensure security is maintained through all our transactions. You may register online via www.smcall.co.uk or via the SM Call application form which can be obtained from SM Call Representatives, or by calling our friendly Customer Services at 0207 442 0031, 0800 949 6331.
Payments
To activate your SM Call account online or via Customer Services, you need to make an initial minimum payment of £5.50. We will debit the card of your choice for the amount and the account will be opened instantly. The billing Agent of the Company is Eazy Collect - this is the name that will appear on Customer’s Credit/Debit Card billing statement. |